# LIST OF KNOWN ISSUES FOR ASTARO WEB GATEWAY V7 # =============================================== # The purpose of this list is to give you an overview of known issues and # possible workarounds, as well as known problems in other software being # used in connection with Astaro Web Gateway V7 # The ID denotes the internal Astaro bugtracking ID and will be shown in the # description of an Up2Date if the issue is fixed. # # We would appreciate if you contribute to this list and would give us # feedback in this respect. # For further infos please contact: knownissues@astaro.com # # Last edit (time is UTC): # $Id: Known_Issues-AWG-V7.txt,v 1.1 2008/06/06 14:19:16 mgehrlein Exp $ Open Issues - Logging/Reporting ================================== ID07155 7.200 Network Usage may contain values larger than 100% ---------------------------------------------------------------- Description: The Network Usage statistics in WebAdmin and in the Executive Report may contain wrong values (larger than 100% or negative values) when files larger than 4GB are passing the system. Workaround: --- Fix: --- ID05465 7.200 Network interface graphs incorrect after turning back time ------------------------------------------------------------------------- Description: After turning back the system time for a considerable amount (e.g., 2 days), no data is shown in the network traffic graphs displayed on the Reporting >> Network >> Daily tab in WebAdmin. The reason is that the graph generator is not able to handle data with a timestamp older than the latest inserted data. Once the system time reaches the last inserted timestamp again, adding data will work again. Workaround: --- Fix: --- Open Issues - Management =========================== ID07379 7.200 Manual Up2Date upload may not work correctly ----------------------------------------------------------- Description: For large Up2Date packages (>100MB) the manual upload via WebAdmin may not work correctly if AWG has less than 512MB of RAM. Workaround: Download Up2Date automatically or contact Support. Fix: --- ID05422 7.200 Changing eDir SSL settings breaks eDir Browser for current session --------------------------------------------------------------------------------- Description: If your change SSL settings for eDir, the eDir Browser does not work. Also the current webadmin session breaks at the moment you try to open eDir Browser. Then you have to relogin to webadmin. After the relogin the eDir Browser works fine. If you enable/disable SSL for eDir again, the eDir Browser does not work again until you relogin to webadmin. Workaround: --- Fix: --- ID05356 7.200 WebAdmin certificate import problems with IE 6 & 7 ----------------------------------------------------------------- Description: After installing the WebAdmin certificate in Internet Explorer 7 you may only be allowed to connect to the specific AWG the certificate is coming from. Adding another certificate from another ASG allows access to this machine, too. In IE6, the popup warning may also occur after importing the certificate. Workaround: --- Fix: --- ID05138 7.200 Import of WebAdmin CA certificates may fail with Firefox ----------------------------------------------------------------------- Description: Depending on operating system and Firefox version, import of WebAdmin's certificate may no work correctly. Workaround: --- Fix: --- Open Issues - Networking =========================== ID06620 7.006 QoS rules are not applied to backup interface when using UFO --------------------------------------------------------------------------- Description: When using Uplink failover (UFO) and QoS on the primary interface the QoS settings will not be applied to the backup interface in a failover case. Workaround: --- Fix: --- Open Issues - Web Security ============================= ID05997 7.200 Users may use HTTP Proxy even if not explicitly allowed ---------------------------------------------------------------------- Description: When using the default HTTP profile of Web Security in combination with authentication than the system will still allow access for users, even if the user/group is not in the allowed users list. This only happens if the user has successfully authenticated himself. A failed authentication will lead to a blocked page. Workaround: Set the http default profile to standard mode. Go to the menu item 'Web Security > HTTP Profiles' and create a new 'filter action' with the name 'block all', the type 'block everything ...', leave the rest empty/unchecked and click save. Then create a new 'filter assignment' with the name 'allowed users', add the user/groups that should have access, set the 'filter action' to 'Default Filter Action' and click save. Afterwards create a new 'proxy profile', select the allowed network, check the box at 'allowed users' in the 'filter assignments', select 'block all' as the 'Fallback action', define your prefered authentication mode and click save. This should solve the issue. Fix: --- ID05565 7.200 HTTP proxy download manager stops refreshing ----------------------------------------------------------- Description: Multiple simultaneous downloads in one browser stall the download manager's progress bar for each download. This is due to certain browser limitations in terms of concurrent connections. Workaround: Press the browser's reload button manually to refresh the progress bar display. Fix: --- Open Issues - Various ======================== ID05474 7.200 No progressbar for UPS is shown in WebAdmin ---------------------------------------------------------- Description: When an Uninterruptable Power Supply (UPS) is connected to the ASG, the progressbar visible in the dashboard will not update. Workaround: --- Fix: ---