The Astaro UserPortal is a self-management hub where employees can work with their email messages and previously configured remote access technologies without the help of an Administrator. Companies can save time, and empower users to manage their own spam quarantine and message activity without and IT administrators interventions.
The UserPortal is perfect for allowing employees to manage some of the usual tasks that involve an administrator themselves. It is available in over 15 languages and can be customized with the message a company wishes to show employees once they login. Users can make own personal spam whitelist or sort through their spam quarantine in moments to find a message they require.
Upon login, if allowed to use the feature, an employee could download their SSL VPN client to permit secure access to resources behind the Astaro installation. They can review, release, and delete messages in their mail quarantine directly, without waiting for the daily report or an administrator to respond to a release request, allowing them to work more effectively and freeing up administrators to do other tasks.
Astaro UserPortal boasts the industries only personalized mail log, so that if a message has been received but was deleted due to a virus or bounced due to a blacklist entry, the user can still find out what exactly happened to the message, even though they haven’t received it and it isn’t in their quarantine. This type of searchable, forensic display is usable by anyone, and saves huge amounts of time as extensive log file searching or discussing with the sender over when/if a message was sent is avoided.
Astaro’s web-based UserPortal presents many options to the enduser to track and monitor quarantined messages or manage VPN client packages, hence greatly reducing the administrator’s workload in dealing with user queries.
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