Astaro Support Hotline
If you have a technical issue which cannot be resolved by our bulletin board or KnowledgeBase, then our support consultants are on hand to help you in your hour of need.
| Call Partner | Call Distributor | Call Astaro | |
| Customer with Premium Support | x | ||
| Customer with Standard Support | x | ||
| Authorized Partners & Resellers | x | ||
| Preferred & Premier Partners | x | ||
| Distributor | x |
How to Contact Astaro Support
Europe, Middle East and Africa
Premium Support Customers: Call +49-721-25516-307
Certified Partners: Call +49-721-25516-300
Office Hours: Monday - Friday, 8:00 - 18:00 CET - Except holidays
Americas
Premium Support Customers (Toll Free): Call +1-877-9-Astaro (1-877-927-8276)
International: Call +1-978-974-2700
Office Hours: Monday 9:00 - Friday 21:00 (GMT -05:00)
On-Call Platinum Hours: Friday 9:00 - Monday 1:00 EST (GMT -05:00)
Asia
Premium Support Customers: Call +49-721-25516-307 or +1-877-927-8276
Certified Partners: Call +63-291-12324
Office Hours: Monday 8:00 - Friday 18:00 (PHT)
Read what our customers say:
"Not only are Astaro solutions available on hardware platforms, but also as a software appliance. Astaro offers the necessary flexibility we have been searching for."
Klaus Lehmann
IT & Organisation, CBM e.V.

"We saw that there was so much more to this product and it has proven to be a great tool for our IT staff and huge benefit to our associates."
Richard Aldredge
Vice President and CIO, Kauffman Tire

"For me it's rock solid. It's always working. We are spyware and malware and virus free. We certainly plan on staying with Astaro."
David Stephenson
Information Systems Manager, Clark & Daughtrey Medical Group

"The (test) results made it clear to us that we made the right choice when we deployed the Astaro Security Gateway."
Mike Thompson
Compliance Officer at Logansport Savings Bank

"Overall, it uses the best technology has to offer to provide a good balance of capability and administrative ease."
Neil Fusillo
Systems and Security Architect, Georgia Public Web, Inc.

"I don't have to waste time diagnosing problems on our network like I used to and I always know how the network is behaving."
Mike Perva
IT Director, Kewanee Community School District

"We chose Astaro mainly for its all-in-one approach, trouble-free installation and management at an affordable price."
Martin Bělohlávek
Systems Administrator, MAN ČR, MAN Group




